At RKH Limited<\/strong>, we want you to be satisfied with your purchase.<\/p>\n\n\n\n Our Refund & Returns Policy lasts 30 days<\/strong> from the date you receive your order. If 30 days have passed since delivery, we may not be able to offer you a refund or exchange.<\/p>\n\n\n\n To be eligible for a return, your item must:<\/p>\n\n\n\n We reserve the right to inspect returned items before approving a refund or exchange.<\/p>\n\n\n\n For hygiene, safety and other applicable reasons, certain items may not be eligible for return or exchange.<\/p>\n\n\n\n Items may not be accepted if they:<\/p>\n\n\n\n Your statutory rights are not affected where applicable.<\/p>\n\n\n\n Before returning an item, please contact us at info@rkhlimited.com<\/a><\/strong> with:<\/p>\n\n\n\n Please wait for return instructions before sending your item back.<\/p>\n\n\n\n Do not return products to the manufacturer.<\/p>\n\n\n\n Once we receive and inspect your returned item, we will notify you by email about the outcome of your return request.<\/p>\n\n\n\n If your refund is approved, it will be processed to your original method of payment.<\/p>\n\n\n\n Please note that the time it takes for the refunded amount to appear in your account may vary depending on your bank or payment provider.<\/p>\n\n\n\n Original delivery charges may not be refundable unless the item was faulty, damaged or sent to you in error, or where otherwise required by applicable law.<\/p>\n\n\n\n If you have been notified that your refund has been processed but have not yet received it:<\/p>\n\n\n\n If you have completed these steps and still have not received your refund, please contact us at info@rkhlimited.com<\/a><\/strong> and include your order number.<\/p>\n\n\n\n If you receive an item that is damaged, defective or incorrect, please contact us as soon as reasonably possible at info@rkhlimited.com<\/a><\/strong>.<\/p>\n\n\n\n Please include your order number and clear photos of the item and, where relevant, the packaging.<\/p>\n\n\n\n Once we review the issue, we will provide further instructions and, where appropriate, arrange a replacement, exchange or refund in accordance with applicable law.<\/p>\n\n\n\n We may offer an exchange for eligible items, subject to product availability.<\/p>\n\n\n\n If you would like to request an exchange, please contact us at info@rkhlimited.com<\/a><\/strong> before returning the item.<\/p>\n\n\n\n The replacement item must be subject to availability. If the requested replacement is unavailable, we may offer an alternative solution, such as a refund where applicable.<\/p>\n\n\n\n Unless an item is faulty, damaged, incorrect or otherwise required by applicable law, you may be responsible for the cost of returning the item to us.<\/p>\n\n\n\n Return shipping costs are generally non-refundable.<\/p>\n\n\n\n For faulty, damaged or incorrect items, please contact us before arranging a return so that we can provide the appropriate instructions.<\/p>\n\n\n\n We recommend using a tracked shipping service for returned items, particularly for higher-value orders. We cannot be responsible for items lost in transit before they are received by us.<\/p>\n\n\n\n Items purchased on sale or at a discounted price may only be eligible for a return or refund if stated at the time of purchase or where required by applicable law.<\/p>\n\n\n\n Items clearly marked as final sale<\/strong> or non-returnable<\/strong> may not be eligible for a refund or exchange, except where required by law.<\/p>\n\n\n\n If an item was purchased as a gift, return and refund arrangements may depend on the original order and payment method.<\/p>\n\n\n\n Where a refund is approved, it will normally be issued to the original method of payment used for the purchase, unless otherwise required by applicable law or agreed by us.<\/p>\n\n\n\n Please do not send your item back without first contacting us and receiving return instructions.<\/p>\n\n\n\n For return enquiries and instructions, contact:<\/p>\n\n\n\n RKH Limited<\/strong> If you have any questions about our Refund & Returns Policy or need assistance with a return, refund or exchange, please contact us:<\/p>\n\n\n\n\n
2. Non-Returnable Items<\/h2>\n\n\n\n
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3. How to Request a Return<\/h2>\n\n\n\n
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4. Refunds<\/h2>\n\n\n\n
5. Late or Missing Refunds<\/h2>\n\n\n\n
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6. Damaged, Defective or Incorrect Items<\/h2>\n\n\n\n
7. Exchanges<\/h2>\n\n\n\n
8. Return Shipping Costs<\/h2>\n\n\n\n
9. Sale Items<\/h2>\n\n\n\n
10. Gifts<\/h2>\n\n\n\n
11. Return Address<\/h2>\n\n\n\n
Email:<\/strong> info@rkhlimited.com<\/a>
Address:<\/strong> 57a Victoria Road, Chichester, United Kingdom, PO19 7HY
Company No: 13857208<\/strong><\/p>\n\n\n\n12. Contact Us<\/h2>\n\n\n\n